PharmARC Analytic Solutions Private Limited (hereinafter "PharmARC") provides sales & marketing analytics consultancy services to the world-wide health care industry. This privacy statement covers the site www.pharmarc.com.

PharmARC is committed to protecting the privacy of the users of its website. Following is the PharmARC privacy statement outlining our policies governing the collection and use of registered user information.

Privacy Policy

When you use the PharmARC website, you gain access to the details on our services, case studies and other offerings from PharmARC. PharmARC requires users to register for the service and provide personal information including but not limited to the user's name, company, phone number and email address. PharmARC uses this information to establish and deliver service to the user. PharmARC may use this information to contact registered users to notify them of service updates, provide instructions and to deliver other service related information. PharmARC may also contact users to request additional information and feedback. PharmARC may employ companies and people to perform tasks on its behalf (such as for servicing your account) and may need to share personal information with these agents. PharmARC's agents do not receive any right to use personal information beyond what is necessary to perform their assigned tasks.

Collection of Information

Your information collected by PharmARC consists of personally identifiable information collected or received about you when you interact with PharmARC's website, services and offerings as a registered user. Depending on how you use the service, your PharmARC information may include:

Registration related information (such as name, home or work addresses, e-mail addresses,     telephone and fax numbers)
Information about your visits to PharmARC web sites and pages, and your responses to the     offerings presented on these web sites and pages
Information about the searches you perform through PharmARC and how you use the results of     those searches
Information about PharmARC services or offerings that you use, and how frequently you use them
    Information about how long you have used services from PharmARC prior to registering with the     service
Customer service information about you as a PharmARC web site user or other information     specifically related to your use of a particular PharmARC service or offering.

Your information may also include certain technical information gathered or received when you use the PharmARC web site. Some of the technical information that may be collected or received includes: the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows or Mac OS), CPU type, your manner of connecting to the Internet; other information about your geographic location; and the domain name of your Internet service provider.

How your information is used

Your information collected by PharmARC is used:

To fulfill your requests for services
To communicate with you and respond to your inquiries
To conduct research about your use of PharmARC web site
To help offer you other services that may be of interest
To diagnose technical problems
To administer the site and
To improve the quality of service delivered

Your information will not be shared with third parties unless it is necessary to fulfill a transaction you have requested, in other circumstances in which you have consented to the sharing of your information, or except as described in this Privacy Policy. PharmARC may use your information to present offers to you on behalf of business partners. These business partners receive aggregate data about groups of PharmARC users, but do not receive information that personally identifies you.

The contents of information about you as a PharmARC web site user, may be accessed and disclosed in response to legal process (for example, a court order, search warrant or subpoena); in other circumstances in which PharmARC believes the PharmARC web site is being used in the commission of a crime; when we have a good faith belief that there is an emergency that poses a threat to the safety of you or another person; or when necessary either to protect the rights or property of PharmARC, or for us to render the service you have requested.

PharmARC may use agents and contractors in order to help operate the service. If such agents and contractors have access to personally identifiable information, they are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for PharmARC.

If at some point PharmARC sells all or a portion of its assets, your information is an asset that may be transferred or acquired by a third party. The third party would then have the right to continue using the personal information solely as set forth in this policy. Further, in the event that ownership of PharmARC was to change as a result of a merger, acquisition or transfer to another company, your information may be transferred. If such a transfer results in a material change in the use of your information, PharmARC will provide notice about the choices you have to decline to permit such a transfer.

Cookies and Web Beacons

Cookies are text files that are placed in your computer's browser, and that can be used to help recognize you as a PharmARC website user. Web beacons are small pieces of code placed on web pages that can be used, among other things, to count the users who visit that web page, or to deliver a cookie to the browser of a user viewing that page. You can control cookies through your browser's settings. If you reject all cookies, however, you will not be able to take advantage of certain PharmARC offerings.

PharmARC may use cookies, web beacons or similar technologies in combination with your information to enhance and personalize your experience on the PharmARC website; to help authenticate you when you use the PharmARC website; to remember your preferences and registration information; to present and help measure and research the effectiveness of PharmARC offerings and e-mail communications (by determining which PharmARC e-mails you open and act upon); and to customize the content provided to you through the PharmARC website.

Security

PharmARC has established safeguards to help prevent unauthorized access to or misuse of your information, but cannot guarantee that your personally identifiable information will never be disclosed in a manner inconsistent with this Privacy Policy (for example, as a result of unauthorized acts by third parties that violate applicable law or the policies of the service and its affiliated providers). To protect your privacy and security, PharmARC uses passwords to help verify your identity before granting access or making corrections to any of your information. It is the user's responsibility to protect the security of his or her login information. PharmARC's servers are located in secure server environments. Firewalls and other advanced security technologies are employed to prevent interference or access from outside intruders. These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data.

Third Party Sites

This Privacy Policy applies only to information PharmARC collects about you as a user of the PharmARC web site. This policy does not apply to information about you collected by third party web sites and offerings linked to or otherwise accessible from PharmARC. The information collected or received by such third parties is subject to their own privacy policies.

How to Contact Us

If you have any questions or concerns about PharmARC's Privacy Policy or its implementation, you may contact us at this email address webmaster@pharmarc.com or call us at +91 80 4123 8900.

Access and Correction for Personally Identifiable Information

If a user's personally identifiable information (such as zip code, phone, email or postal address) changes, or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information and data the user has contributed to the PharmARC. Please be aware that even after your request for removal from our systems is processed, PharmARC may for a time retain residual information about you in our backup and/or archival copies of our database (e.g., our records of deletion). PharmARC will make reasonable commercial efforts to assure that such information is deleted as soon as possible following your request. You may make changes to your personal information (generally effective upon submission) or by contacting support via a support request. If after trying these methods, you believe they are not effective, you may also send an email seeking the necessary changes or deletions to the following address to webmaster@pharmarc.com

Access requests will be responded to within 30 days of receipt of the request.

Opt Out Requests

If you no longer wish to receive our newsletter or other communications, you may opt-out of receiving them by following the instructions included in each newsletter or promotional communication, or by emailing us at webmaster@pharmarc.com

Users must be able to receive service-related communications in order to continue accessing the service.

Changes to this Privacy Policy and Additional Information

PharmARC may update this Privacy Policy from time to time, and hence you should review this Policy periodically. If there are significant changes to PharmARC'ys information practices, you will be provided with appropriate online notice. You may be provided other privacy-related information in connection with your use of the PharmARC website, as well as for special features and services not described in this Policy that may be introduced in the future.

Last Updated: 1st Aug, 2007